Privacy policy

Last updated: July 9, 2026

At AMBIQUE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website, place an order, create an account, contact us, or use our services.

AMBIQUE operates its online store through Shopify, which helps us provide a secure and smooth shopping experience.

Information We Collect

Depending on how you interact with AMBIQUE, we may collect and process the following types of personal information:

  • Contact information, such as your name, email address, phone number, billing address, and shipping address.
  • Payment and transaction information, such as payment method, order details, purchase history, returns, exchanges, and refunds.
  • Account information, such as login details, preferences, and account settings.
  • Communication information, such as messages you send to our customer service team.
  • Device and usage information, such as IP address, browser type, device information, cookies, and how you interact with our website.

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.
  • Manage payments, returns, exchanges, and refunds.
  • Provide customer support.
  • Create and manage your account.
  • Improve our website, products, and services.
  • Send order updates and important service messages.
  • Send marketing communications, if you have agreed to receive them.
  • Prevent fraud, secure our website, and comply with legal obligations.

Sharing Your Information

We may share your personal information with trusted third parties where necessary to provide our services, including:

  • Shopify, which hosts and supports our online store.
  • Payment providers.
  • Shipping and fulfillment partners.
  • IT, analytics, customer support, and marketing service providers.
  • Authorities or legal parties where required by law.

We only share personal information when necessary and in accordance with applicable privacy laws.

Shopify

Our store is powered by Shopify. This means that personal information you provide when using our website may be processed by Shopify and its service providers in order to operate and improve the shopping experience.

Shopify may also process certain information for its own purposes, including security, analytics, fraud prevention, and service improvement.

Cookies and Tracking

We may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand how visitors use our website, and support marketing and advertising.

You can manage or disable cookies through your browser settings. Please note that some parts of the website may not function properly without cookies.

Marketing Communications

If you have signed up for marketing emails, we may send you updates about products, launches, promotions, and news from AMBIQUE.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

Data Retention

We keep your personal information only for as long as necessary to provide our services, fulfil orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Your Rights

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Request a copy of your personal data.
  • Object to or restrict certain types of processing.
  • Withdraw your consent where processing is based on consent.
  • Opt out of certain marketing or targeted advertising activities.

To exercise your rights, please contact us using the details below.

Security

We take reasonable steps to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or platforms. AMBIQUE is not responsible for the privacy practices, content, or security of third-party websites. We recommend that you review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

International Transfers

Your personal information may be transferred, stored, or processed outside your country of residence. Where required, we use appropriate safeguards to protect your personal data in accordance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The updated version will be posted on this page with a new “Last updated” date.

Contact

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, you can contact us at:

Email: info@ambique.eu
Address: Kapelaan Sleegersstraat 17, 5063 CN Oisterwijk, The Netherlands